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Riverside ECHG - Problems paying your rent

Missing rent payments


It is important that you contact us as soon as possible if you have problems paying your rent. We have professionally trained staff who will give you advice and assistance based on your individual circumstances. All information will be confidential and each person will be treated with sensitivity and discretion.

Ignoring the problem will not make it disappear. Our team has vast experience helping people with rent problems so will probably have encountered other cases that are similar to yours. You can agree a course of action to resolve your circumstances.

When arrears build up


As well as helping you to sustain your tenancy, we have a duty to protect the rights of other tenants. So, if your arrears build up, we will be forced to take legal action to prevent loss of rental income and this could result in you losing your home.

If you are experiencing problems paying your rent here's how we can help you.

Independent advice


  • Information on managing debt
  • Information on dealing with rent arrears

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